In Serbia, the establishment of a Centre for Blind and Visually Impaired People in 2011 at the National Library of Serbia (NLS) was the catalyst for an increasing focus on supporting disabled library patrons nation-wide.

The centre offers a range of tools to support blind and visually impaired patrons, including FOSS tools, and is planning to roll out further services to support other disabled patrons.

One of the FOSS tools is NVDA, a free software that enables blind and vision impaired patrons to use a computer by communicating what is on the screen using a synthetic voice or braille.

Future developments include a plan for building a digital library for the blind, which will help to ensure a range of accessible formats available for all types of print impaired patrons. Then NLS may need other software (possibly including FOSS versions) such as text-to-speech software, screen magnifiers, and text/background colour change tools.